Returns & Refunds

Returns 

Due to the unique environment in Western Australia we cannot accept return honey items from outside of Western Australia. Please contact us directly regarding information on returns within Western Australia or see our refunds policy. 

Refunds 

If you wish to seek a refund for an item or a replacement, please send images of the item directly to retail@southernforestshoney.com.au within two weeks of the date of items arrival. Where proof of faulty item is supplied we shall reimburse purchase in full. Refunds and replacements will not be accepted outside of this time.